SHIPING
You can receive an order in the following ways:
Self-pickup in our store on the territory of the FLACON in Moscow
Worldwide delivery by courier service for 25 €
The time of the order on the way depends on the region of delivery, on average from 14-25 days.
RETURNS & EXCHANGES
Send a letter to our mail
support@fablestore.ru
Attach a photo or video showing the condition of the product:
with defects or faults - defects or malfunctions must be visible.
No defects - it must be visible that the product is working, the packaging and presentation are preserved.
Return address B. Novodmitrovskaya 36 bldg 2.
Send the goods by mail to the address B. Novodmitrovskaya 36, bldg 2.
Send a copy of the submission receipt to our social networks or to our email
support@fablestore.ru.
When we receive the package and check the goods, you will receive a refund within 10 working days from the date of receipt of the package.
Send a letter to our mail
support@fablestore.ru
Attach a photo or video showing the condition of the product:
with defects or faults - defects or malfunctions must be visible.
No defects - it must be visible that the product is working, the packaging and presentation are preserved.
Return address B. Novodmitrovskaya 36 bldg 2.
Send the goods by mail to the address B. Novodmitrovskaya 36, bldg 2.
Send a copy of the submission receipt to our social networks or to our email
support@fablestore.ru.
When we receive the package and check the goods, you will receive a refund within 10 working days from the date of receipt of the package.
RETURN AND EXCHANGE
INDIVIDUAL PRODUCTS
1. Products with individual properties require full prepayment.2. The shades of the final product may not fully match the shades displayed on the screen of your device. This is a feature of each individual smartphone, depending on the screen settings.
3. After placing an order, our consultant will contact you and send you an image with the exact final color by e-mail or messenger.
4. Refunds are not available for custom made products.
Individual order - the purchase of a product that is made according to the size, design of the buyer, has an individual combination of materials, modified at the request of the client, with special inscriptions applied at the request of the client.
The buyer does not have the right to refuse a product of good quality, having individually defined properties, if the specified product can be used exclusively by the consumer who purchases it.
The basis is clause 21 of the "Rules for the sale of goods by remote means", approved. By the Decree of the Government of the Russian Federation of 09/27/2007. No. 612, clause 4 of Art. 26.1 of the Law of the Russian Federation of 07.02.1992. No. 2300-1 "On Protection of Consumer Rights".
SHIPING
You can receive an order in the following ways:
Self-pickup in our store on the territory of the FLACON in Moscow
Worldwide delivery by courier service for 25 €
The time of the order on the way depends on the region of delivery, on average from 14-25 days.
RETURNS & EXCHANGES
Send a letter to our mail
support@fablestore.ru
Attach a photo or video showing the condition of the product:
with defects or faults - defects or malfunctions must be visible.
No defects - it must be visible that the product is working, the packaging and presentation are preserved.
Return address B. Novodmitrovskaya 36 bldg 2.
Send the goods by mail to the address B. Novodmitrovskaya 36, bldg 2.
Send a copy of the submission receipt to our social networks or to our email
support@fablestore.ru.
When we receive the package and check the goods, you will receive a refund within 10 working days from the date of receipt of the package.
Send a letter to our mail
support@fablestore.ru
Attach a photo or video showing the condition of the product:
with defects or faults - defects or malfunctions must be visible.
No defects - it must be visible that the product is working, the packaging and presentation are preserved.
Return address B. Novodmitrovskaya 36 bldg 2.
Send the goods by mail to the address B. Novodmitrovskaya 36, bldg 2.
Send a copy of the submission receipt to our social networks or to our email
support@fablestore.ru.
When we receive the package and check the goods, you will receive a refund within 10 working days from the date of receipt of the package.
RETURN AND EXCHANGE
INDIVIDUAL PRODUCTS
1. Products with individual properties require full prepayment.2. The shades of the final product may not fully match the shades displayed on the screen of your device. This is a feature of each individual smartphone, depending on the screen settings.
3. After placing an order, our consultant will contact you and send you an image with the exact final color by e-mail or messenger.
4. Refunds are not available for custom made products.
Individual order - the purchase of a product that is made according to the size, design of the buyer, has an individual combination of materials, modified at the request of the client, with special inscriptions applied at the request of the client.
The buyer does not have the right to refuse a product of good quality, having individually defined properties, if the specified product can be used exclusively by the consumer who purchases it.
The basis is clause 21 of the "Rules for the sale of goods by remote means", approved. By the Decree of the Government of the Russian Federation of 09/27/2007. No. 612, clause 4 of Art. 26.1 of the Law of the Russian Federation of 07.02.1992. No. 2300-1 "On Protection of Consumer Rights".
